Home visit estimates will incur regular hourly rates \ minimums and travel if applicable. For more info, see "Home Visits" below.
An estimate as required (Section 9844 of California Business and Professions Code) for repairs shall be given to the customer by the service dealer in writing, and the service dealer may not charge for work done or parts supplied in excess of the estimate without prior consent of the customer. Where provided in writing, the service dealer may charge a reasonable fee for services provided in determining the nature of the malfunction in preparation of a written estimate or repair. For more information, contact the Bureau of Electronic and Appliance Repair, Department of Consumer Affairs, Sacramento, CA 94814. CADNY Computer Services - B.E.A.R. Registration #84999, PO Box 4475, Arcata CA 95518. Contact CADNY Computer Services at (707) 825-7264.
$90 per hour, half hour minimum ($45) for work done at CADNY or remotely, 1 hr minimum for home visits, billed in 15 minute increments ($22.50) after 1 hr minimum.
A 1hr minimum labor charge applies to all home visits (plus travel.) $45 travel charge to locations within 5 miles of CADNY, $67.50 for between 5-10 miles, $90 for 10-15 miles
In situations where a home visit is required for an estimate, the 1hr minimum can be split - half an hour for the estimate / computer pick up, half an hour for the return / set-up. Some repairs will need to be performed at CADNY, so in these cases consider the home visit more of an estimate, pickup and delivery service. This is to the client's advantage. It is more expensive to pay CADNY by the hour to work in your home than the flat rates we can offer for services performed at CADNY. Consultations and training are the exception and can work best at your location.
$135 to "Clean Slate without data" - all of the above without pulling and restoring your data.
$135 for an "in place" Operating System (Windows or Mac) upgrade & optimization.
$105 for new computer set-up\clean-up. This includes installing the latest updates and core functionality programs (including anti-virus,) user supplied programs, removing unnecessary manufacturer junk\pop-ups, start up and trial programs and optimizing for performance.
$165 to transfer data from your old computer + New computer set-up\clean-up.
labor to replace a defective non-touch laptop screen
(excluding Macs); new
LCD provided by CADNY, $75 - $125 usually.)
We offer one-on-one question and answer sessions, at your speed, in plain english. Make a list of all your questions, problems, things you think there is probably an easier way to do etc. and we'll sit down and sort them out. How do you burn a DVD? Want to put some videos on YouTube? Need to organize your files? Want to get set up on Facebook or video chat with your friends and family anywhere in the world for free? This is a great way to quickly learn exactly what you want to know now, but the real beauty of it is, by the time we've reached the bottom of your list you're going to be so much more familiar with the crazy logic and terminology of computers that you'll be comfortable exploring and figuring out new things on your own when the time comes.
it ain't broke, fix it
There was a time when computers were obsolete in a couple of years, but most computers these days, up to 6 or 7 years old, revamped with a fresh operating system installation, and perhaps a new solid state hard drive, will be just as stable and capable for most people's needs as a new computer - saving money and waste.
Dude, maybe you should get a Dell
Time for a new computer? While we do custom build high quality computers, it's tough to compete at the low and medium end with the Big Box retailers these days. Let us help you get the best deal on one appropriate for your needs. Chances are you will get a better computer for less money by consulting with us first, even after paying us a little labor. This is also true for anything else technology related - need a new Printer? Wireless Router? The choices are endless. Don't get ripped off or stuck with a lemon! Ask us first. You can trust us to get you what you need, not what we need to sell. We will be up to speed on the best deals out there at the moment and help you get the most bang for your buck. We can also recycle your old computer equipment, transfer your data and set up, optimize and "de-crappify" (fancy computer term for getting rid of all the pop-ups and 3rd party junk that manufacturers get paid to tack on) your new computer and make sure you've got everything you need - Anti-Virus? Office program? We'll get rid of those limited trial versions the manufacturer installs and get you great freeware / Open Source programs that accomplish the same things.
Please click below for a Free Estimate at CADNY, Remote Support, or Home Visit appointment
We offer many, many other services.
Here are some of the other things CADNY can help with:
Fast, wireless, printing, copying, scanning
Automatic external hard drive data backups
Find lost phone / keys
How to avoid getting scammed
How to clean monitors
E-Waste old computer
Replace bad laptop screen
Computer spyware / virus repair
Add USB Ports
External CD/ DVD Drive
Secure erase old computer