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    Computers Are Dumb Not You
  Rates and Services
Do you work on _____?
CADNY can help with almost anything in the technology realm, and if turns out we can't, we give free estimates, are almost always "no fix, no fee", and try to advise you as a trusted friend, so we're a great first stop for anything IT.

Free estimates at CADNY's shop, the goal being to pinpoint the problem on the spot and tell you how much it will cost to fix it. If the problem is solved to your satisfaction during the course of troubleshooting our minimum labor charge ($45) will apply.

More complex issues may require leaving the computer with us and charging for our time, we will let you know if so and get your approval first.

Once we know what the problem is, we will give you an estimate to fix it and not charge you more than that without your approval.

Home visit estimates will incur regular hourly rates \ minimums and travel if applicable. For more info, see "Home Visits" below.

An estimate as required (Section 9844 of California Business and Professions Code) for repairs shall be given to the customer by the service dealer in writing, and the service dealer may not charge for work done or parts supplied in excess of the estimate without prior consent of the customer. Where provided in writing, the service dealer may charge a reasonable fee for services provided in determining the nature of the malfunction in preparation of a written estimate or repair. For more information, contact the Bureau of Electronic and Appliance Repair, Department of Consumer Affairs, Sacramento, CA 94814.  CADNY Computer Services - B.E.A.R. Registration #84999, PO Box 4475, Arcata CA 95518. Contact CADNY Computer Services at (707) 825-7264.

$90 per hour, half hour minimum ($45) for work done at CADNY or remotely, 1 hr minimum for home visits
, billed in 15 minute increments ($22.50) after 1 hr minimum.

Home Visits
A 1hr minimum labor charge applies to all home visits (plus travel.)
$45 travel charge to locations within 5 miles of CADNY, $67.50 for between 5-10 miles, $90 for 10-15 miles
In situations where a home visit is required for an estimate, the 1hr minimum can be split - half an hour for the estimate / computer pick up, half an hour for the return / set-up. Some repairs will need to be performed at CADNY, so in these cases consider the home visit more of an estimate, pickup and delivery service. This is to the client's advantage. It is more expensive to pay CADNY by the hour to work in your home than the flat rates we can offer for services performed at CADNY. Consultations and training are the exception and can work best at your location.

Flat Rates
Our flat rates are reasonable, almost always "no fix, no fee", and cover however long it takes CADNY to do the job.

$165 to "Clean Slate" your existing computer and save / restore your data (ie documents / pictures / bookmarks etc.) Includes pulling your data (corrupted data n\a, multiple user profiles extra), reformatting the hard drive, Operating System re-installation with latest drivers, updates and core functionality programs (including anti-virus), user supplied programs, restoring your data, optimizing for performance and even setting up automatic data backups, if a backup drive is available. No extra labor charge for additional memory or new hard drive installations done at the same time. We make sure all of this is done right; your computer will run better than it did new. This is the only proper way to deal with spyware, other wonky operating system issues or just the typical computer that has gotten slower and slower over the years.

$135 to "Clean Slate without data" - all of the above without pulling and restoring your data.

$135 for an "in place" Operating System (Windows or Mac) upgrade & optimization.

$105 for new computer set-up\clean-up. This includes installing the latest updates and core functionality programs (including anti-virus,) user supplied programs, removing unnecessary manufacturer junk\pop-ups, start up and trial programs and optimizing for performance.

$165 to transfer data from your old computer + New computer set-up\clean-up.

$90 labor to replace a defective non-touch laptop screen (excluding Macs); new LCD provided by CADNY, $75 - $125 usually.)

$90-$270 (1hr minimum, 3hrs maximum) for hard drive data recovery achievable via software means - no recovery, no fee.

Question and Answer
We offer one-on-one question and answer sessions, at your speed, in plain english. Make a list of all your questions, problems, things you think there is probably an easier way to do etc. and we'll sit down and sort them out. How do you burn a DVD? Want to put some videos on YouTube? Need to organize your files? Want to get set up on Facebook or video chat with your friends and family anywhere in the world for free? This is a great way to quickly learn exactly what you want to know now, but the real beauty of it is, by the time we've reached the bottom of your list you're going to be so much more familiar with the crazy logic and terminology of computers that you'll be comfortable exploring and figuring out new things on your own when the time comes.

If it ain't broke, fix it
There was a time when computers were obsolete in a couple of years, but most computers these days, up to 6 or 7 years old, revamped with a fresh operating system installation, and perhaps a new solid state hard drive, will be just as stable and capable for most people's needs as a new computer - saving money and waste.

Dude, maybe you should get a Dell
Time for a new computer? While we do custom build high quality computers, it's tough to compete at the low and medium end with the Big Box retailers these days. Let us help you get the best deal on one appropriate for your needs. Chances are you will get a better computer for less money by consulting with us first, even after paying us a little labor. This is also true for anything else technology related - need a new Printer? Wireless Router? The choices are endless. Don't get ripped off or stuck with a lemon! Ask us first. You can trust us to get you what you need, not what we need to sell. We will be up to speed on the best deals out there at the moment and help you get the most bang for your buck. We can also recycle your old computer equipment, transfer your data and set up, optimize and "de-crappify" (fancy computer term for getting rid of all the pop-ups and 3rd party junk that manufacturers get paid to tack on) your new computer and make sure you've got everything you need - Anti-Virus? Office program? We'll get rid of those limited trial versions the manufacturer installs and get you great freeware / Open Source programs that accomplish the same things.

Please click below for a Free Estimate at CADNY, Remote Support, or Home Visit appointment

Schedule Appointment Now

We offer many, many other services.

Here are some of the other things CADNY can help with:

Fast, wireless, printing, copying, scanning

Stream Movies & TV Shows without commercials, cheap

Voice controlled "smart" home automation / device(s)

Super fast / more reliable SSD hard drive for computer
More computer Ram

Scan photos 

eBook reader

Newest Operating System upgrade for computer
 Automatic external hard drive data backups
Automatic "Cloud" data backup / storage

Unlimited music without commercials

“Rip” CD collection, play from smart phone / tablet

Wireless music throughout home

Wireless monitored home alarm system

Wireless home security camera system

Tablet computer

"Smart" phone

Tax software

Stream music / Audio books / GPS audio in older car
Use computer on big TV screen from couch

New non-ISP email address / transfer contacts

All email accounts viewable in one place

Sign documents on smart phone / tablet

Home visit - technology assessment
Schedule automatic bill payments

Facebook / Instagram / Twitter

Access your home computer while traveling

“Clickity” Keyboard

Online shopping deals / tips , Craigslist tips

Free Word Processing / Office software

Free image editing software

Free music creation / editing software

Remote / video call doctor visits

Free video calling with friends / family out of state

Cheap / one time cost home telephone service

Free text messaging

Lessen email spam

Passwords / Online accounts info storage / access

Smart phone utilities

 Find lost phone / keys

YouTube / Google Music, unlimited music, get rid of commercials

Strong easy to remember passwords

Retired smartphone / tablet uses

 How to avoid getting scammed

Recipes / Kitchen computer / tablet

Fact checking Facebook posts

Smart phone calendaring / reminders / to-do tools

Stronger / better coverage home Wi-Fi

Lightweight laptop / tablet for traveling

Quality Surge protectors

Birding app

UPS's / Battery backup for computers and internet

Podcasts, Radio show / News smartphone / tablet apps

Free online dating sites / apps

 How to clean monitors

How to clean / dust computer towers / laptops

Anti-virus / Anti-Spyware recommendations

Free home Karaoke

E-Waste old computer

 Recover data from old computer

 Repair water damaged MacBook

Replace bad laptop screen

 Use old hard drive as External HD

 Good deals on quality tech stuff

Computer spyware / virus repair

 Wonky operating system repair

“Mix-Tape” YouTube Playlists

Add USB Ports

External CD/ DVD Drive

Digitize Receipts

Stand-up Desk

Ergonomic Mouse Outdoor Speakers

Secure erase old computer


Please click below for a Free Estimate at CADNY, Remote Support, or Home Visit appointment

  Schedule Appointment Now


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